Privacy Policy

 1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked with you or your business (“Personal Information”).

A. Information Provided Directly by You:

• B2B Account Applicants & Holders: Company name, Federal Tax ID (EIN), Resale Certificate details, business address, contact person name, job title, commercial email address, phone number, login credentials, and payment/billing details.

• Inquiries & Communications: Information submitted through contact forms, customer support emails (e.g., [email protected]), or trade event sign-ups.

B. Information Collected Automatically:

• Browsing & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times collected via cookies, web beacons, and analytics tools.

2. HOW WE USE YOUR INFORMATION

We use the collected information for legitimate commercial purposes, including:

• Processing B2B account applications, verifying business credentials, and managing credit eligibility.

• Fulfilling and processing orders, reorders, invoices, shipments, and customer service requests.

• Maintaining the security and functionality of the B2B portal and preventing fraudulent transactions.

• Communicating promotional updates, product catalogs, and corporate announcements (subject to your opt-out preferences).

• Complying with applicable federal, state, and local legal obligations (including Florida tax and commercial regulations).

3. SHARING AND DISCLOSURE OF INFORMATION

We do not sell your Personal Information to third parties for monetary consideration. We may share your information only with:

• Affiliates and Parent Company: Gemar S.r.l. (Italy), for corporate administration, trademark protection, and centralized IT management.

• Service Providers: Trusted third-party vendors performing logistics, payment processing, website hosting, IT security, and marketing communications on our behalf.

• Legal and Regulatory Authorities: To comply with subpoenas, court orders, or law enforcement requests, or to protect the legal rights, safety, and property of GEMAR USA, Inc.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies and similar automated technologies to enhance user navigation, remember B2B portal sessions, and analyze site traffic. You can adjust your browser settings to refuse non-essential cookies; however, doing so may impact the functionality of certain areas of the Website or B2B portal.

5. YOUR PRIVACY RIGHTS (U.S. & STATE SPECIFIC RIGHTS)

Depending on your jurisdiction and applicable state laws (including Florida law), you may have the following rights regarding your Personal Information:

• Right to Know/Access: The right to request information about the categories and specific pieces of Personal Information we have collected about you.

• Right to Correct: The right to request the correction of inaccurate or incomplete Personal Information.

• Right to Delete: The right to request the deletion of your Personal Information, subject to legal and contractual retention exceptions.

• Right to Opt-Out: The right to opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. To exercise any of these rights, please contact us at [email protected] 

6. DATA SECURITY AND RETENTION

We implement reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, loss, or disclosure. We retain Personal Information for as long as necessary to fulfill the purposes outlined in this policy, maintain active B2B accounts, or comply with statutory record-keeping obligations.

7. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. UPDATES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website following changes indicates acceptance of the updated policy.

9. CONTACT US

If you have questions, comments, or privacy requests regarding this policy, please contact us at:

GEMAR USA, Inc.

14001 NW 112 AVE. Ste #14 HIALEAH GARDENS, FL 33018.

Email: [email protected]  / gemarusa.com